Last Modified: October 2018
What Information We Collect
M.Global may collect two different types of information: Personally Identifiable Information and Non-Personally Identifiable Information. “Personally Identifiable Information” (“PII”) is information that identifies you as an individual (i.e. your name, address, telephone number, email address, credit card information, billing address and shipping information). “Non-Personally Identifiable Information” (“Non-PII”) is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools and any other information that does not reveal your specific identity.
Independent Associate Enrollment
During the Independent Associate enrollment process, we will gather information about you including your name, address, email, date of birth, and your taxpayer identification number. We gather your date of birth to ensure that you are at least 18 years of age (because we do not allow minors to enroll as Independent Associates). We also gather your taxpayer identification number so that we can issue annual tax statements required to Independent Associates annually.
While you purchase products on M.Global maintained websites, M.Global may collect PII about you that may be considered sensitive, including your name, address, email, and the products contained in your order. Credit cards are generally required to process your transaction, but we do not store your credit card. The transaction is wholly processed by a third party merchant processor, BrainTree.
If you provide a testimonial or product review on any M.Global site, you should be aware that any personally identifiable information you submit can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. For testimonials, we do obtain the customer's consent prior to posting his/her name and video testimonial. If you enter a comment in a public forum, we are not responsible for any personally identifiable information you choose to submit.
If you participate in any private Facebook groups in connection with being an M.Global Associate, the information you post is not hosted by M.Global, but by Facebook. Additionally any information you post there will be visible to the group members.
Information Provided to Independent Associates
If you are an M.Global Associate or customer, you may provide certain information to an M.Global Associate through whom you order products or meet at a party. Such Associates are independent contractors and are not employees of M.Global. Such Associates are required under their contracts with M.Global to adhere to applicable privacy laws, however, we do not have the same control over the information you provide to independent M.Global Associates as the information you provide directly to us or through our websites.
M.Global may also collect PII about you from, among other places, information you provide directly to us, information regarding the services that M.Global currently provides or has previously provided to you, information M.Global receives from our affiliated entities or third parties relating to the establishment of our relationship or the provision of services to you.
This information can be received in any manner, including in-person discussions, telephone conversations, electronic surveys, Facebook group pages, and electronic or other written communications.
How We Use Your Information
M.Global may collect PII about you to establish or maintain our relationship with you, respond to your inquiries, provide you with services you have requested, fulfill orders you have placed, process returns and refunds, pay commissions and overrides, keep you informed of services we think may be of interest to you, personalize your experience with us, and other reasons. If you do not wish to receive communications from us of a marketing nature, you have the ability to "opt-out" at any time and you will not be contacted further unless you choose to opt back in to receive such communications.
Without PII, M.Global cannot enroll you as an Associate and may be unable to provide you with the products or services you have requested.
Disclosure of Information
M.Global may share PII about you with others as permitted by contractual agreement or as required by law, such as our affiliates, third parties in connection with the provision of services to you, government entities and regulatory bodies, and those with whom you have requested us to share information.
Unless restricted by law, regulation, contract or professional standards, M.Global may transfer PII about you outside of the United States to other countries for the purposes described in this privacy notice.
M.Global will not share PII about you with an unaffiliated third party who is not performing services for us without first obtaining your permission, except if such sharing is otherwise permitted by this privacy notice.
M.Global will provide PII about you to the following types of third parties for the associated reasons:
Carriers: M.Global will provide your name and address to companies which provide a delivery service between M.Global and its customers as a means of delivering our products to you as quickly as possible.
Financial Institutions: M.Global will provide financial institutions with your payment information, name, address, and phone number in order to process any orders placed by you and complete payment of the transaction to M.Global. If you are an Independent Associate, M.Global will also provide your name and commission amount to financial institutions so your commissions can be routed to your account.
Logistics: M.Global will provide your name, address and phone number to those entities or people within our network of distribution in order to process and ship your orders with speed and accuracy.
Independent Associates: If you are an M.Global Independent Associate, we will provide your name, address, phone number, and email to other Independent Associates in your upline or downline so you can work together on sales and training, and communicate related to your independent sales business.
Required by Law: Notwithstanding any other provision of this notice to the contrary, we reserve the right to disclose and use your PII if we believe that we are required to do so: (a) by law; (b) in response to legal process, for example, in response to a court order or a subpoena; (c) in response to a law enforcement agency’s request; (d) to enforce our other terms, conditions, or policies; (e) to protect our operations; (f) to protect the rights, privacy, safety or property of M.Global, you or others; and/or (g) to permit us to pursue available remedies or limit the damages we may sustain. For example, we may to the fullest extent the law allows, disclose PII about you to law enforcement agencies to assist them in identifying individuals who have been or may be engaged in unlawful activities.
Business Transition: In the event M.Global goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.
Because Non-PII does not personally identify you, we reserve the right to use Non-PII, and to disclose Non-PII to third parties, for any purpose.
Links to Other Sites: This website contains links to other sites that are not owned or controlled by M.Global. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by M.Global websites.
Email & "Opt Out" Policy
We may use your email address provided to contact you regarding the following:
- User Registration Status (including confirmation of account sign-up)
- New Consultant Enrollment
- Order Status and Shipping Notification
- Online Customer Service & Product Surveys
- Major changes to the website, addition of new products or services
- Promotional and marketing materials that we think you may find useful
If you desire not to receive information about products or services we think may be of interest, you can change the notification options in your account settings. If you wish to not receive any of these emails, you may opt-out by submitting your email address to firstname.lastname@example.org or by following the unsubscribe instructions within each email communication.
You may request access to the PII that M.Global has about you. You may also request the correction, amendment or deletion of PII about you that is inaccurate. M.Global will treat requests for access, correction, amendment or deletion of PII about you in accordance with its internal policies and applicable legal requirements.
Information Security and Integrity
M.Global maintains reasonable physical, administrative and technical safeguards to protect PII from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Our personnel and the personnel of our affiliates are provided access to PII about you only if they have a need to know the information in connection with a legitimate business purpose, such as (a) the provision of services to you or (b) to help identify other services that M.Global and its affiliates offer that may be of interest or use to you.
Additionally, M.Global will only use PII for the purpose which it was intentionally collected. M.Global will take reasonable measures to safeguard your information and ensure that is accurate, complete and current.
Changes to This Privacy Notice
M.Global reserves the right to change this privacy notice. Any changes to this notice will become effective upon posting of the revised notice on the Internet or as required by law.